Terms of Service

1. Agreement

By engaging Ej Corio Pty Ltd, requesting a quote, or using any service described on this website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not engage our services. These terms apply in addition to any individual engagement letter or statement of work we issue to you, which will prevail over these terms in the event of any inconsistency.

2. Who We Are

Ej Corio Pty Ltd (ABN 61 703 407 274) is an Australian company providing professional business and consulting services. All correspondence and enquiries should be directed to ceo@ejcorio.online.

3. Our Services

We provide professional business and consulting services as described on our Services page. The specific scope, deliverables, timeline and fees for each engagement will be set out in the quote or engagement documentation we provide before work commences. Anything outside the agreed scope will require a variation, which may incur additional fees.

4. Quotes, Fees and Payment

• Quotes provided through our Quote page or by correspondence are estimates until confirmed in writing and are subject to our acceptance.
• Quotes are valid for the period stated on the quote, or 30 days if no period is stated.
• All fees are quoted in Australian dollars (AUD) and are exclusive of GST unless stated otherwise. GST will be added where applicable in accordance with A New Tax System (Goods and Services Tax) Act 1999.
• Unless otherwise agreed in writing, invoices are payable within 14 days of issue. Late payment may attract interest and reasonable recovery costs.
• We may require a deposit or progress payments for certain engagements.

5. Your Obligations

To enable us to deliver our services effectively, you agree to:

• Provide accurate, complete and timely information, documents and access as reasonably required;
• Respond to our requests within reasonable timeframes;
• Ensure you have all necessary rights, consents and authority for materials you provide to us;
• Comply with all applicable laws and regulations in connection with the engagement.

Delays caused by your failure to meet these obligations may affect timelines and, in some cases, fees.

6. Confidentiality

Both parties agree to keep confidential all non-public information disclosed during the engagement, and to use it only for the purposes of the engagement. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law, and does not prevent us from disclosing information where necessary to comply with professional or legal obligations.

7. Intellectual Property

All intellectual property we bring to the engagement, including our methodologies, frameworks, templates and tools, remains our property. Upon full payment of our fees, you own the final deliverables prepared specifically for you under the engagement, subject to any third-party rights. We retain the right to reuse general know-how and skills developed during the engagement.

8. Limitation of Liability

To the fullest extent permitted by law, our liability arising out of or in connection with the services is limited to the fees paid by you for the particular engagement giving rise to the liability. We are not liable for indirect or consequential loss, loss of profits, loss of data, or loss of business opportunity. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or any other applicable legislation that cannot lawfully be excluded.

9. Consumer Guarantees

Under the Australian Consumer Law, certain statutory guarantees apply to services we provide, including that services will be rendered with due care and skill, be fit for purpose, and be supplied within a reasonable time. Our services come with those guarantees that cannot be excluded. These Terms of Service are read subject to those guarantees, and nothing in these terms limits your rights under the Australian Consumer Law.

10. Privacy

We handle personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth). By engaging our services, you consent to the collection, use and disclosure of your information as described in that policy.

11. Website Content

Content on this website, including on our About, Why Us and Areas pages, is provided for general information only. It does not constitute professional advice for your specific circumstances. You should obtain tailored advice before relying on any general information published here.

12. Suspension and Termination

Either party may terminate an engagement with written notice, effective on the date stated in that notice. If you terminate an engagement before completion, you remain liable for fees for work performed to the date of termination and for any costs or commitments we have reasonably incurred on your behalf. We may suspend or terminate services immediately if you fail to pay undisputed invoices when due, or if you breach these terms and do not remedy the breach within a reasonable time.

13. Force Majeure

We are not liable for delays or failure to perform our obligations caused by events beyond our reasonable control, including natural disasters, pandemics, industrial action, or failures of third-party systems and infrastructure.

14. Dispute Resolution

If a dispute arises, both parties agree to first attempt to resolve it in good faith through direct discussion. Any formal dispute will be governed by the laws of Victoria, Australia, and the parties submit to the non-exclusive jurisdiction of the courts of Victoria.

15. Changes to These Terms

We may update these Terms of Service from time to time. The current version published on this page applies to engagements commenced after the update date. The version in effect at the time you engage us governs that engagement unless we agree otherwise in writing.

16. Contact

Questions about these Terms of Service can be sent to ceo@ejcorio.online, or through our Contact page. Our full business details are listed in the About section of this website.

Last updated: January 2025